Register your WirelressMediaStick

Before you can start using the Support system, or obtain Warranty requests, you should register your WirelessMediaStick™! Fill out the simple form, and you're on your way!
 

Shop issues, Setup help, Warranty support, and Product information

If there's something wrong with how your WirelessMediaStick™ is working, and you simply cannot find an answer through our FAQ, our Search, or Forum, feel free to create a Support Ticket! Also get software updates for your stick at the support link above. Live customer support is also available at the support site when operators are available.

New Software Available! Login to the support link above to download version 1.20 of the WirelessMediaStick™ software. New features are Mac setup compatibility and better support for file sharing on different OSes and Windows versions, as well as automatic software updates.

*NOTE* - You will require your WirelessMediaStick™ Serial Number for Warranty or Support requests - it is on the sticker on the back of your device. Your WirelessMediaStick™ will also need to have been registered first.

Frequently Asked Questions (FAQ)

Want to see what other people have asked before?
Or perhaps you're looking for the answer to a simple question!
Check out our commonly asked questions list, to find the quick solution to your questions!
 

Support search

Couldn't find the answer you were looking for in our FAQ?
Having some technical difficulties with your WirelessMediaStick™?
Something not working how you want it to?
Try our Search function to help find answers to your questions!
 

Support forums

Join other WirelessMediaStick™ owners on our Support Forums to talk about exciting new features, talk to the people behind the WirelessMediaStick™, or even have fun talking about the cool ways in which you can share your media in your home!
 

Video Tutorials and Setup

View tutorial videos on how to Setup your WirelessMediaStick™, how to share folders on your home computers for streaming to other devices, or other How-to videos.